Terms of service

Terms & Conditions

By accessing this website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

General

This website is owned and operated by Mirjam Manusama.
Throughout the site, the terms "we," "us," and "our" refer to Mirjam Manusama. By visiting our website or purchasing from us, you agree to these Terms & Conditions.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Products

All garments are handcrafted in Mirjam Manusama's atelier.

As most pieces are produced on a made-to-order basis, slight variations in colour, texture, and finish may occur. These natural variations are part of the handcrafted process and should not be considered defects.

We make every effort to present our products as accurately as possible. However, colours may vary slightly depending on your screen settings and device.

Orders

Once your order has been placed, you will receive an order confirmation by email.
An order is considered accepted once payment has been successfully processed.
We reserve the right to refuse or cancel any order if fraudulent activity, pricing errors, or other unforeseen circumstances are identified.

Pricing

All prices are displayed in EUR (€) unless stated otherwise.
Prices are subject to change without prior notice.
Shipping costs, customs duties, VAT, and other applicable charges are calculated as described in our Shipping Policy.

Payments

All payments are processed through secure payment providers using encrypted technology to ensure your personal and payment information remains protected.

Shipping

Production times, delivery estimates, shipping costs, customs duties, and tracking information are outlined in our Shipping Policy.
By placing an order, you acknowledge and accept these shipping terms.

Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Refund Policy.
As most garments are produced on a made-to-order basis, returns are only accepted in accordance with that policy.

Intellectual Property

All content on this website, including but not limited to garments, artworks, tattoo designs, illustrations, photographs, graphics, logos, texts, videos, and other creative material, is the intellectual property of Mirjam Manusama, unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Limitation of Liability

Mirjam Manusama shall not be held liable for delays, damages, or losses resulting from circumstances beyond our reasonable control, including but not limited to shipping delays, customs procedures, natural events, technical failures, or force majeure.

Our liability shall never exceed the purchase price of the product concerned.

Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.